FAQs

🥶Where are you based?

We are based in The Garden State and all orders are processed and shipped out of our new facility in New Jersey and California, depending where in the country you place your order from!

🥶How long will my order take to arrive?

Our-First Class Shipping offers 2-3 day shipping.  Please allow 1-2 business days for processing.  Please note shipping time can very between 1 to 4 days depending on your location.

🥶Which days do you ship?

We ship orders Monday through Friday, with the exception of holidays.

🥶How do I track my orders?

Upon order completion, you will receive an email confirming your order.  You will also receive a Shipment Confirmation Email with a tracking number once your order has shipped.

Reach us at⤵

contact@drchilly.com

(Please scroll to the bottom of our homepage for more in depth FAQs)